HiSOFT technical support

Although you will find email the least expensive and most efficient way to get help, HiSOFT SYSTEMS may be contacted for support by telephone on +44 1525 718181 between 2pm and 3pm (1400-1500) UK time, Monday to Friday. Please keep in mind that we cannot guarantee that the lines will not be busy, nor that a technician will be immediately available, nor that we can solve your problem there and then on the phone. If you call for technical support outside these hours, all our technicians will probably be busy dealing with email and fax (+44 1525 713716) enquiries and you will probably be advised to use email or fax, or to call back the next workday between 2pm and 3pm.

You may also send your technical query by snail mail to:

    Technical Support
    HiSOFT SYSTEMS
    The Old School
    Greenfield
    Bedford MK45 5DE
    England

However you choose to contact us, it will help us to help you if you let us know the version and serial number of the software / hardware in question. Please describe your problem as exactly and concisely as you can.

If you hit the panic button
please type the name of the product into the Subject box of the email window

The Panic Button

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